Easy process, truly free remakes if needed

The process to get “tailored” at home was a breeze and they did 2 remakes absolutely free for me even though the fit was just a tad off. No questions asked, and the remakes fit fantastically. I will recommend MTailor to anyone.

Well Done!

From the very first step the team at M Tailor made sure every detail was to my liking. They were willing to take the time to make sure my concerns were well handled and I was more than happy with my suit. I will be back soon for shirts and some fall blazers for sure. Thanks to Eurish and all the team that helped me out.

Review

did the remake and the fit was perfect! they also shipped the final product to my new address

Got my first item!

I initially had trouble with the measurements using my iPad — it worked great in my iPhone. I ordered a shirt as a test; my Large Long is difficult to find any more. It took a while to get the shirt — it is custom! — but it fits perfectly I will try some dress chino slacks next, but I am very pleased with the app and product.

Review

I've used MTailor's services multiple times - for jeans & Chinese. 100% satisfied with quality & customer service. I'm 6'7", weigh 272 pounds - I can't buy just off the rack. MTailor takes care of my slacks needs!!

Great Job

First pair of jeans came to big re sized as instructed received the second pair perfect the team walks you through very accommodating also the 2nd pair was sent free of charge. If your hard to fit or not M Tailor is the place.

Helpful People.

I ordered a suit and the fit was great with one small issue and they addressed it quickly. As a big and tall man I was worried about the process but I am already looking at what to get next.

A shirt that finally fits

Tried this on a whim as I have a wedding coming up and I am so tired of not being able to find a shirt that fits right, I am average height but have a big neck and shoulders. Used the app to find my exact measurements totally expecting that I would probably have to resize for any potential issues. After about 20 days I received the shirt, tried it on and couldn’t believe that it fits absolutely perfectly. Tailoring is neat and the cotton feels amazing. I will definitely be using M Tailor again for custom fits.

Best fit ever

I have never found clothing that fits this perfectly. This the only place I will be looking for clothing from now on.

It actually works

The measuring process is extremely accurate but can be edited if needed. I have ordered 2 suits several dress shirts, chinos and a polo shirt and so far I’ve been impressed. Because of the unrest in the Middle East (suits are manufactured in Bangladesh) my suit was delayed then eventually lost and Customer Service expedited another one for me. I truly feel like MTailor is my custom tailor

Pleasantly Surprised

I was apprehensive to buy something that I didn’t try on. My wife commented on the shirt and said, “You have never had a shirt that actually fits you. That one does”. The suit is the same, it fits perfectly. Quick, efficient, and no shopping required!👍👍

Perfect fit

I was quite skeptical about buying a suit online. When I needed a suit for my son’s wedding (in a color I didn’t have) I decided to try MTailor. My other choice was to try a bespoke tailor. I ordered far enough in advance to purchase another if it didn’t work out. I got it when promised and it fits better than any suit I have ever had. I did not need one bit of tailoring. I also received multiple compliments on it. If I had to find a nit to pick, there were some deep wrinkles from shipping. But steaming removed them. I’m a believer now and would buy again!!!

Happy with fit

I’ve just recently made a second order after receiving and wearing the first order of several jeans and chinos for about a month. I’m very happy with the first order. They all fit perfectly. I’ve had a lot of trouble finding anything off the shelf that fits. The jeans seem to be of thicker material than off the shelf jean material. I’ve also like the add ons I got: the INVISISTRETCH waistband makes them stay up (my flat butt was always causing butt crack, not with these); and I love the cellphone pocket. It is much easier to get the phone in and out since it is lower. I got the subtle style cellphone pocket and like it. It fits my normal size iPhone 15. It may be a bit difficult to get a larger cellphone into it.

Really good experience

I have ordered a couple of pairs of jeans as well as a suit from MTailor. Great experience every time. When my first pair of jeans arrived and I tried them on, I started laughing. The jeans fit me perfectly. When my suit arrived, the pants fit perfectly but the suit jacket was too small. No problem. MTailor worked with me to adjust the fit. The remake was free. I highly recommend MTailor.

Great service

customer service is stellar. suits are high quality and affordable. it really is as easy as the app makes it seem

Great Customer Service!

Ordered a dress shirt from MTailor. App was easy to use. More importantly it was efficient. The only issue was it had a small stain on the front. MTailor did not hesitate to make me another identical shirt and ship it. All I did was email them and included pictures of the shirt in the packaging. Second shirt arrived, perfect fit and even better…great customer service.

What a great product!

I am honestly super-pleased with the entire process, from excellent stomper support down to the quality of the shirt I ordered! I am an extremely difficult fit - that’s why I tried MTailoras (hopefully) a less expensive alternative to an actual tailor in-person. The first shirt arrived (didn’t fit properly), the second attempted shirt arrived (still didn’t fit properly), then the third fealty-fitting shirt arrived - BINGO! None of this process was painful and the customer service was unmatched! They really made the entire process really easy. Since I am a hard-fit, I expected issues and problems and more costs but I was happily wrong. Now MTailor has my measurements and the following shirts I buy will fit perfectly! Thanks to the entire MTailor team: from the customer service to the people who make the product - very nice workmanship. They even asked me if I wear a watch and which wrist - they made that it a little looser to accommodate my watch!

Excellent customer support

I purchased custom jeans and was very excited because I can seldom find any that fit well. The initial pair I received was a bit large for my waist, but they quickly remade after a few more photos. The remade pair fit perfectly. I am so pleased that I bought another pair in a different color. Highly recommend

Review

I placed an order for four long sleeve t-shirts. Once they arrived, three were fine - comfortable, nice fit, washed/dried well. The fourth, a dark maroon, fit well but the color ran in the wash. MTailor customer service handled it very well. They gave me the option of getting money back or picking out a different color shirt. I chose the latter, which arrived in a relatively quick time and, again, it looks, fits, and feels great. But this time, it also washed just fine.

Astounded

My first purchase was the premium tuxedo. Nothing has ever fit me so well in my life. I was absolutely amazed. And so was the hyper-critical person I showed it too. They got a loyal customer for life.

Review

exceptional experience every time

Great products!

Great fit and fair price

Perfect Fit

Technology scan nailed the fit for me on the first shirt. Ordered 3 more the next day.

Fantastic products

I have ordered items for several years now and they just get better. Perfect fit and if not they will redo that item free. Just ordered a new set of jeans and extremely satisfied.

Great Customer Service

I placed an order for pants and shirts with M-Tailor. It had been several years since my last order so I did a new measurement profile. When my cloths arrived insincere them per the instructions. And they shrank and were no longer a good fit. I reached out to M-Tailor and they promptly responded and were great! With some picture of me in the shrunken cloths they suggested changes and reproduced the order. They were right on the mark and I love the cloths- as son have all my past orders! I judge vendors by how they address problems and M-Tailor excelled!

Review

I was very pleased with the customer service of MTailor. They follow through to make sure the clothes fit right.

Review

Measurements are as accurate as claimed. I was initially skeptical but pleasantly surprised by the results.

Wonderful!

This suit fits so well!!!! I haven’t been able to find a tailor who can tailor my suits properly for me EVER (I am 45 years old)! Suits have fit terribly for literally decades. Thank you MTailor - this suit is absolutely PERFECT! I will order more suits later today. Thank you thank you thank you!!!!

Review

I had the most Awesome experience with M Tailor. I'm not going to lie about my initial fit I was not happy with it!! However MTailor did what they said and remade my jeans at no cost to me and they came out Remarkably Awesome, Better than I hoped for 👍🏼👍🏼 I Will Definitely Continue to use MTailor as my clothing tailor 🙏🏼🙏🏼 Thank you MTailor for such a Wonderful Experience and Job!! 👍🏼👍🏼🙏🏼🙏🏼🙏🏼

Best personal Tailor ever !!

I’m a very tall person and my first pair of jeans were a tad short but doable but MTailor insisted that they redo them. They were very efficient and responded so fast with a spot on size. Will use them from now on for my go to … very professional and easy to communicate with. Can’t go wrong.

Great fit

Finally I have clothes that fit me well.

Great fit for me

Finding 34 x 29 jeans in a store is rather difficult. Much less finding jeans with a cell phone pocket. Love the fit, love the material and really love the cell phone pocket vs. carrying in a holster or the risky back pocket.

Such cool tech. Great fit!

This is awesome. The app really works. Real custom shirts and if you catch them on sale, they're competitively priced too. The fabric is very high quality. I only wear bespoke clothing, and this has become my go-to

Pleasantly surprised

I just received my black tuxedo almost 3 weeks to the day from ordering it. The fit was amazing, the fabric is very good and the workmanship seems solid. I was VERY skeptical that my phone would be able to provide such accurate measurements, but I was proven wrong. Can’t wait to step out in my gorgeous new tux next week. Thanks M Tailor.

Unbelievable Service

I am completely satisfied with the product and service I received. I originally saw their ad in the WSJ, but was hesitant to try them out. I wish I had not hesitated. The staff, especially S. M. in Customer Support, was incredible. The organization’s process is finely honed to ensure a great product with minimal work by the customer. I have already picked out my next purchase given the service and quality of the finished product. Superb product and service at a reasonable price.

Incredible Jeans and Great Customer Service

I bought my first pair of MTailor jeans after admiring my boyfriend’s pants. The fit was perfect and I love having my initials on my jeans. So I immediately ordered a pair in black. When the second pair arrived the fit was off. I sent an email expecting some kind of bot response but instead I heard from a real person who stayed involved through the entire process as my jeans were replaced with a second pair that fits perfectly. I love these pants so much, I just wish they made dress pants for women.

Great fitting jeans

I’m back to order another pair after getting compliments on the first pair. I’ve never used a custom service like this and I was skeptical, but friends told me I looked like I stepped out of GQ, so here I am, getting another pair in black.

Very high-tech app

I have never been someone who wears jeans but I thought I would try this process. The measurements tool was great! I could do it right from home. I was skeptical but when I received my jeans they fit perfectly!! This is a new frontier for me.

Unbelievable fit

I am very happy with my shirt and just ordered another. The fit was perfect!

Excellent CustomerService

I have been pleasantly surprised by the quality shirts I ordered and the service. The first shirt did need a remake, but it was done perfectly and I’m very satisfied. They are very responsive on email and text. I will be ordering more clothes from them.

Try it

Simply put - it works. Ordered slacks first - perfect fit. Next, a new button down. Perfect fit. Next up - a new suit.

Finally !

I am 79. I have long legs, need a higher rise and have NEVER had a pair of pants I felt comfortable wearing. I have owned some tailored pants, but they are extremely expensive and not always exactly right. I was encouraged to try these pants by my wife. The idea intrigued me about using an app. But I was skeptical. Can this work? I do not write reviews. I have my doubts about those too. I am writing to tell you if you are thinking about buying some pants that actually fit, are made with expertise, you will never find a better pair for the value anywhere. I FINALLY have some pants that fit perfectly and look good.

Review

I used this app to purchase a bespoke blazer - I recently transitioned jobs and needed a sharp casual jacket. The app was easy to use. I received the jacket in a few weeks. It didn't fit perfectly but MTailor made it right. I contacted customer service, took a few pictures and shared them, then they sent me a new jacket that fits perfectly and looks great. The material in this classic blazer is good quality and in style, the cut is up to date. well done!

Great Service

I’ve bought 2 pair of jeans, and have had great service. The first pair needed some adjustments, which were handled quickly and accurately. The second pair was a slam dunk—perfect fit. They are now my go to place for pants.

Review

I was skeptical, but MTailor absolutely delivered! I’m 6'2", 350 lbs with a long torso, thick neck, long arms, and a big waist. Nothing ever fits me "off the rack", it's either too short, tight, or blousy. My MTailor dress shirt fit perfectly in every measurement. I’ve never had a shirt fit so well and I actually teared up! The app was easy, accurate, and fast. I’ve told everyone about it and will definitely order again. MTailor, please make dress shoes next!

Delightfully surprised

I had no idea what I was getting, not sure about a company online and customer service, what about the quality of fabric material and the measurement process. To my delight, not only is the company wonderful the quality of material, amazing measurement technology and a customer service department that is above approach. I finally found a proper clothing store.

Review

If you have a preference for looking good in "levi" type pants then you need to have MTailor fashion you a pair of their phenomenal pants. I like to wear levis but have always had problems getting a pair that fit me without bagging in the butt or lacking the sufficient taper to look good. MTailor has made 3 pair of pants for me in the last year and make me look great in casual clothes. Their customer service is outstanding...they've remade 2 of my pants to make sure I was happy with the fit.

They always get it right

I have been an MTailor customer since they started and I can confidently say that they have always got it right. The vast majority of the time the clothing comes to me just the way I wanted it. I have had a few times when the fit wasn’t right the first time. However, after a conversation with customer support they would make a few adjustments and then remake it at no additional cost. The second time it would come out perfect and future clothing would base on the new adjustments.

Exceptional

MTailor is a combination of superior quality product with better impeccable customer service an absolute exceptional experience!

They aim to please

I’ve ordered about a dozen items through the years. Twice I was unhappy with an item, and twice they fixed it- no questions asked! The best!!