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Earlier I left a negative review and I’m here to correct it. While my first order was comically oversized and I was initially against the idea of giving them a try at fixing it, I gave in and what came back fits me like an extension of my body. As a big man finding good fitting clothes is just the worst, especially if you want to dress fashionably and with lovely colors and fits that make you look good rather than just hiding what you have. In the future while I will still buy from other brands for certain key items, MTailor will be my go to for the staples and I’ve already been recommending it to other big guys who have faced the same problems. Great job, MTailor!
The first shirt was a little to tight in one spot. With a picture of me wearing it, they made a new one that was perfect. It’s so comfortable and looks amazing
Not only do they make great fitting clothes, their customer service is top notch! Highly recommend everything from jeans to T-shirts to suits!
I was slow to get on board. I received a gift certificate for a shirt as a Christmas present, and skeptically went through the process to have the app measure me and send the shirt. I ended up really liking the quality and appearance, but it was too tight in the neck. Mtailor automatically sent me a follow up email making sure I was happy, and I explained the fit issue. They were *incredibly* responsive. They had me take and send some pics. I had a live person immediately assigned to me to get it resolved, which took no time at all. They didn’t ask for the shirt back, and just sent me another that fit perfectly. It was so easy that I decided to try a pair of jeans. Those fit the first time. I got so many unsolicited compliments on the shirt (which had to be due to the fit as the color was not unusual in any way) that I decided to order another. I’m absolutely surprised to say that people consistently compliment how I look when I wear these clothes—I’m not used to that. I now have 4 shirts and just ordered two more. I haven’t tried a suit as I rarely wear one, but would probably do a sports coat if they end up with more casual fabrics. For the convenience, the quality of the product, and the perfect fit I am a huge fan. Couldn’t recommend the service more.
Had some sizing issues on shirts- they remade twice to get to the right fit. Customer service couldn’t have been better.
I have broad shoulders and thin body frame so finding shorts that had enough room on the shoulders but not so much extra fabric in the waist was very difficult for me. This shirt came in and immediately I felt the difference in the fit in my shoulders with great sleeve length and good button placement on the cuff. Will be ordering again.
I have and will continue to recommend MTailor to my friends and family. I’ve now ordered 7 or more dress shirts, three pairs of jeans and two pairs of shorts. The custom fit is excellent. I’ve been complemented numerous times on how nice the clothes look and I’ve honestly never had clothing that fit this well and was this comfortable. The shorts I recently ordered were a little too long and too big in the waist. This was the first time this happened. The customer service on the remake could not have been better.
My girlfriend has the most challenging time buying off the rack jeans so, we decided to give MTailor a try.She ordered the dark blue denim with blue thread. The first pair of jeans she received were too big in the waist and thighs. We contacted customer service and explained the situation. Together, we decided on the correct measurement changes that needed to be made and we ordered another pair. The next pair of jeans arrived 2 days ago and they are a perfect fit in every way. Our experience with MTailor from start to finish was excellent. Their customer service is first rate. We will be ordering another pair today. Brian & Tammy Seattle
MTailor is amazing! I have ordered over ten dress shirts. All of them are custom made and the fit is Perfect. Customer service is soo personable- Tracy was a high help. I highly recommend them! -Dave
After trying several sources, I found MTailor several years ago. Their shirts are well made and they fit perfectly. Over the years as my body changed slightly, I simply told them to take this area in a bit or that out a little. No issues with perfect changes to my measurements. MTailor’ s customer service really does care and will work with you until you are 100% satisfied. I can’t say enough good things about their products and service.
I’ve been a long time customer or MTailor, and still enjoy the perfect fitting clothes. Just got another pair of jeans, and love the cell pocket. Excellent work!
I have been a customer since the early days of MTailor and have had nothing but good experiences. Quality is good and service responsive. I take a rather short inseam on my slacks and it is nice to get clothes at a reasonable price that fit and don’t require adjustment after purchase. Love it!
